Urgensi Kemampuan Komunikasi Interpersonal Bagi Pustakawan

  • Ema Puji Lestari Jurusan Ilmu Perpustakaan, Interdisiciplanary Islamic Studies Program, Pascasarjana UIN Sunan Kalijaga Yogyakarta
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Abstract

To serve,  librarian will meet users of many characters and
behaviours. If librarians have and able to implement skill of interpersonal communication,  it will  bear  a positive  impression  from users, he  can treat one person with  specifc  treatment, and other person with other treatment, so every users will be satisfed. This article dealts with how to increase interpersonal communication skill of librarians, so that they can undergo their activities smoothly.

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Published
2016-11-16
Section
Articles