Implementasi Sistem Manajemen Mutu Iso 9001:2000 Di Perpustakaan
Abstract views: 206
,
PDF downloads: 266
Abstract
management implementation system of ISO 9001:2000 in library
institution. The word ISO is taken from greek which means
‘same’ and 9001 is a standard related to quality management. The
implementation of ISO in library is a sustainable process which
needs all supports. To apply it, needs fourth steps; 1) planning. 2)
document compiling and validating. 3) certification. The advantages
of the implementation of ISO are: first, promoting the trust and
library user satisfactory by means of organized and systematic
quality insurance. Second, promoting, image and competitive
strength in the global market. Third, promoting the awareness of
library quality. Fourth, triggering and creating positive changes in
terms of quality culture at the institution of library.
Copyright (c) 2016 Pustakaloka
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Requirements to be met by the author as follows:
- Author storing copyright and grant the journal right of first publication manuscripts simultaneously with licensed under the Creative Commons Attribution License that allows others to share the work with a statement of the work's authorship and initial publication in this journal.
Authors can enter into the preparation of additional contractual separately for non-exclusive distribution of a rich version of the journal issue (eg: post it to an institutional repository or publish it in a book), with the recognition of initial publication in this journal.
Authors are allowed and encouraged to post their work online (eg, in institutional repositories or on their website) prior to and during the submission process, because it can lead to productive exchanges, as well as citations earlier and more severe than published works. (see The Effect of Open Access).
