Implementasi Sistem Manajemen Mutu Iso 9001:2000 Di Perpustakaan

Authors

  • Syafrudin Aziz

DOI:

https://doi.org/10.21154/pustakaloka.v3i1.633

Keywords:

Quality Management, ISO 9001, 2000, Library.

Abstract

This writing will be discussing about quality standard
management implementation system of ISO 9001:2000 in library
institution. The word ISO is taken from greek which means
”˜same’ and 9001 is a standard related to quality management. The
implementation of ISO in library is a sustainable process which
needs all supports. To apply it, needs fourth steps; 1) planning. 2)
document compiling and validating. 3) certification. The advantages
of the implementation of ISO are: first, promoting the trust and
library user satisfactory by means of organized and systematic
quality insurance. Second, promoting, image and competitive
strength in the global market. Third, promoting the awareness of
library quality. Fourth, triggering and creating positive changes in
terms of quality culture at the institution of library.

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How to Cite

Aziz, S. (2016). Implementasi Sistem Manajemen Mutu Iso 9001:2000 Di Perpustakaan. Pustakaloka, 3(1), 32–47. https://doi.org/10.21154/pustakaloka.v3i1.633

Issue

Vol. 3 No. 1 (2011)

Section

Articles

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