Kaizen: Meningkatkan Produktivitas Pustakawan Perguruan Tinggi secara Berkesinambungan dengan Prinsip the Toyota Way
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Abstract
Abstract: The Toyota Way is a method of corporate governance that can be applied to any institution, including libraries. This can be seen from one of the concepts, kaizen, with the 5S tools (seiri, seiton, seiso, seiketsu, shitsuke). Kaizen assesses the continuous increase in librarian productivity and focuses on empowering employees, not only on machine tools. The method used in this study is qualitative, with data sources from interviews, observation, and documentation focusing on the librarians of the General Faculties within UIN Syarif Hidayatullah Jakarta, namely the Faculty of Economics and Business, Faculty of Social and Political Sciences, Faculty of Medicine, Faculty of Health Sciences, Faculty of Science and Technology, and Faculty of Psychology. The study results found that libraries can apply the 5S principles (seiri, seiton, seiso, seiketsu, shitsuke) in kaizen as a new technique for solving existing problems. The application of kaizen faces significant issues and minor problems, no matter how small the problem must be solved. Librarian productivity will increase by using suitable methods to achieve maximum results. It can be proven that applying kaizen can increase the efficiency of time utilization, prevent errors in service, and improve cleanliness and tidiness. In addition, commitment is needed in implementing a work culture between leaders and librarians.
Keywords: The Toyota Way, kaizen, 5S (seiri, seiton, seiso, seiketsu, shitsuke), librarian
Abstrak: The Toyota Way merupakan metode dalam menata kelola perusahaan yang dapat diterapkan pada lembaga apapun termasuk perpustakaan. Hal ini terlihat dari salah satu konsepnya yakni kaizen dengan alatnya 5S (seiri, seiton, seiso, seiketsu, shitsuke). Kaizen digunakan untuk menilai peningkatan produktivitas pustakawan yang berkesinambungan dan fokus dalam memberdayakan karyawannya bukan hanya pada alat mesin. Metode yang digunakan dalam penelitian ini adalah kualitatif dengan sumber data dari hasil wawancara, observasi dan dokumentasi yang berfokus pada pustakawan Fakultas Umum yang ada di lingkungan UIN Syarif Hidayatullah Jakarta, yakni Fakultas Ekonomi dan Bisnis, Fakultas Ilmu Sosial dan Ilmu Politik, Fakultas Kedokteran, Fakultas Ilmu Kesehtan, Fakultas Sains dan Teknologi, dan Fakultas Psikologi. Hasil penelitian menemukan bahwa perpustakaan dapat menerapkan prinsip 5S (seiri, seiton, seiso, seiketsu, shitsuke) dalam kaizen sebagai teknik baru dalam menyelesaikan permasalahan yang ada. Penerapan kaizen tidak hanya menghadapi permasalahan yang besar tetapi juga permasalahan kecil, sekecil apapun permasalahan itu haruslah diselesaikan. Produktivitas pustakawan akan meningkat dengan menggunakan metode yang tepat untuk mencapai hasil yang maksimal. Hal ini dapat dibuktikan bahwa penerapan kaizen dapat memberikan keuntungan meningkatkan efisiensi pemanfaatan waktu, mencegah kesalahan dalam pelayanan, peningkatan bersih dan rapi. Selain itu dibutuhkan komitmen dalam menerapkan budaya kerja antara pimpinan dan pustakawan.
Kata kunci: The Toyota Way, kaizen, 5S (seiri, seiton, seiso, seiketsu, shitsuke), pustakawan
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