Fulfillment of The Rights of Tourists with Disabilities in Dieng Tourism Destinations Based on Indonesian Positive Law

Authors

  • Herman Sujarwo Universitas Sains Al qur'an, Wonosobo, Indonesia
  • Wan Noor Hazlina Wan Jusoh Universiti Teknologi MARA, Cawangan Terangganu, Malaysia
  • Sukron Mazid Universitas Tidar, Magelang, Indonesia

DOI:

https://doi.org/10.21154/asanka.v7i1.11199

Keywords:

Disability Right, Accessible Tourism, Legal Protection, Inclusive Tourism, Dieng

Abstract

This research examines how applicable laws in Indonesia protect tourists with disabilities in Dieng Tourism Destinations. Although there are many regulations made in Indonesia to protect the rights of people with disabilities, their implementation in the tourism sector is often not optimal. This research aims to determine the extent to which Indonesian law protects tourists with disabilities in Dieng Tourism Destinations.  The rights of persons with disabilities have been regulated in various laws, such as Law Number 8 of 2016 concerning Persons with Disabilities and Law Number 10 of 2009 concerning Tourism, as well as Law Number 8 of 1999 concerning Consumer Protection. The research methods used in this study were the empirical legal method and qualitative research. Fieldwork was conducted at the Dieng tourism destinations, and interviews were conducted with various stakeholders, such as the site managers, tourists with disabilities, and the local government of Wonosobo Regency, involving five respondents. The results of the study indicate that, although there are laws regulating the rights of people with disabilities, they have not been effectively implemented in practice. Several tourist sites do not yet meet all accessibility requirements. As part of respecting human rights and promoting sustainable tourism development, the local government, tourism industry stakeholders, and the community must work to make Dieng tourism inclusive and disability-friendly.

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Published

2026-04-06

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Articles