Manajemen Sumber Daya Manusia Dalam Meningkatkan Kinerja Karyawan Di Bank Syariah Indonesia Kediri Pare Lawu
DOI:
https://doi.org/10.21154/kasbuna.v1i1.9389Kata Kunci:
Motivasi, Soft Kompetensi, dan Hard KompetensiAbstrak
Introduction: The development of human resources in an organization is very necessary to a certain extent in accordance with the development of the organization. The problem in the field is that employees do not comply with the applicable regulations, including many employees doing work inappropriately or not on time and there are still many employees who are often late, things like this can trigger and hinder other work, thus affecting the quality of work which is not optimal. Research Methods: In this case the author uses a type of field research with a qualitative approach. The qualitative research chosen by the researcher is deductive in nature. Researchers use source triangulation for this type of triangulation, by exploring the truth of information through increasing interview sources Results: that human resource management in improving employee performance has been said to be good but there is still a lack of compliance with existing rules and regulations in the office, resulting in less effectiveness and efficiency in carrying out their duties. organizing, encouraging, and supervising. Supporting factors for employee performance consist of providing motivation, effective management, and rewards and recognition. Conclusion: the existence of human resources in improving employee performance can encourage job training in developing human resources as well as better job training patterns, the existence of soft competencies at Bank Syariah Indonesia Kediri Pare Lawu, every employee already has the ability to deal with problems related to customers, while hard competencies are ability and knowledge to carry out responsible work well.