Digital Transformation of Bank Syariah Indonesia Services and Its Impact on Financial Inclusion

Authors

  • Muhamad Abdulloh Institut Agama Islam Negeri Ponorogo

DOI:

https://doi.org/10.21154/invest.v3i2.6977

Keywords:

Islamic financial inclusion, sharia literacy, digital services

Abstract

Islamic financial inclusion is the openness of providing access and use of a variety of convenient and affordable financial services by sharia. In supporting the realization of the Sharia financial inclusion target and the Indonesian Sharia Banking Development Roadmap (RPSI) for 2020-2025, Bank Syariah Indonesia strives for customer convenience and comfort by providing access to various products and services digitally. The research method uses a type of qualitative descriptive research with a library research method. The types of data used are primary data and secondary, primary data obtained from BSI's official website and result reports, secondary data obtained from other people's research, documentation data, and studies relevant to this study. The purpose of the study was to determine 1) the level of financial literacy index and Islamic financial inclusion index in Indonesia. 2) to recognize Bank Syariah Indonesia's efforts in seeking Sharia financial inclusion targets and the Indonesian Sharia Banking Development Roadmap (RPSI) for 2020-2025. The results showed that the level of Islamic financial literacy and inclusion index in 2022 increased to 9.14% and 12.12% from the previous 8.93% and 9.10%

Author Biography

Muhamad Abdulloh, Institut Agama Islam Negeri Ponorogo

I am Muhamad Abdulloh, S.E, graduated student from Institut Agama Islam Negeri Ponorogo. I completed my bachelor degree in 2022 and continue master education in the same institute, where I majored in Islamic economics.

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Published

2023-12-08

How to Cite

Abdulloh, M. (2023). Digital Transformation of Bank Syariah Indonesia Services and Its Impact on Financial Inclusion. Invest Journal of Sharia & Economic Law, 3(2), 224–235. https://doi.org/10.21154/invest.v3i2.6977

Issue

Vol. 3 No. 2 (2023)

Section

Articles

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